Terms and condition

Welcome to Flameziaa. By using our website and purchasing from us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

  • This website is operated by Flameziaa, located at Shop No. 180, Time Trade Center, Vesu Canal Rd, Parvat Patiya, Surat, Gujarat 395010.

  • Throughout the site, the terms “we”, “us” and “our” refer to Flameziaa.

  • By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

2. Product Information

  • All products listed on Flameziaa are described to the best of our ability and accuracy.

  • Slight variations in color, design, or pattern may occur due to photography or screen differences.

  • We reserve the right to change product details or pricing at any time without prior notice.

3. Order Acceptance & Cancellation

  • Orders are accepted subject to availability and confirmation.

  • We reserve the right to cancel or refuse any order at our sole discretion, in which case, a full refund will be issued.

  • Customers may cancel their order within 12 hours of placing it or before shipment.

4. Pricing & Payment

  • All prices listed are in INR (₹) and inclusive of applicable taxes unless stated otherwise.

  • We accept secure online payments via trusted gateways.

  • Flameziaa is not responsible for any bank charges or delays caused by payment gateways.

5. Returns & Refunds

  • Please refer to our Return & Cancellation Policy for detailed information.

  • Returns are accepted under specific conditions within a 7-day return window.

6. Intellectual Property

  • All content on the site, including product images, logos, graphics, and text, is the property of Flameziaa and protected by applicable copyright and trademark laws.

  • Unauthorized use or reproduction is strictly prohibited.

7. Limitation of Liability

  • Flameziaa shall not be liable for any indirect, incidental, or consequential damages arising from the use of this site or purchase of our products.

8. Privacy

  • Your use of the site is also governed by our Privacy Policy. We value your privacy and ensure that your personal information is protected.

9. Governing Law

  • These terms shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of courts in Surat, Gujarat.

If you have any questions about these Terms and Conditions, please contact us:
📧 help.flamezia@gmail.com | 📞 +91 81407 75996